In the emergency service, we often respond to a variety of incidents. Some of these situations push us to our limit upon arrival. What do you do when you are overwhelmed by the situation? In this class, we will review a variety of issues that first alarm companies can encounter on arrival or at an escalating incident. On scene video footage will put you into the action where preparation, decision making, determination, and solid firemanship make the difference. Firsthand accounts and information from each situation will enhance learning and give attendees more tools for their toolbox.